Packtory Privacy Policy

Below is the Privacy Policy of Packtory
Last updated on: 20/06/2024


The data controller, Packtory, is a registered trademark of ONYS Global Design, a limited liability company under Moroccan law with its head office located at 20 Rue Ahmed Naciri, Quartier Palmier, Casablanca, Morocco, registered with the Casablanca Trade Register under number 262119 (hereinafter referred to as “AGENCE PACKTORY,” “Packtory,” or “we”).

In order to comply with regulatory and legal texts and to respect the personal data of its clients, Packtory has implemented a privacy policy applicable to personal data collected within the framework of its “Services,” “Products,” or “Job Offers.”

This Policy:

This privacy policy defines and informs you of how AGENCE PACKTORY uses and protects the information you may transmit to us when you use this site accessible from the following URL: packtory.design (hereinafter the “Site”).


Covers the collection of personal data that we collect through our websites;

Details how the information collected via our websites is used and protected;

Provides information about your rights of access, rectification, deletion, or opposition regarding your personal data.

Please note that this privacy policy may be modified or supplemented at any time by AGENCE PACKTORY, particularly to comply with any legislative, regulatory, jurisprudential, or technological developments. In such a case, the date of its update will be clearly identified at the top of this policy. These modifications bind the User as soon as they are put online. It is therefore appropriate for the User to regularly consult this privacy policy and the use of cookies to be aware of any changes.

By using our Sites and/or our Services and providing us with your personal data, you consent to the processing of your personal data in the manner described in this privacy policy.


Generally, you can visit the AGENCE PACKTORY Site without providing any personal information about yourself. In any case, you are in no way obligated to transmit this information to AGENCE PACKTORY.

However, in case of refusal, you may not be able to benefit from certain information or services that you have requested. As such, AGENCE PACKTORY may in some cases ask you to provide your name, first name, email address, phone number, company, and position (hereinafter your “Personal Information”). By providing this information, you expressly agree that it will be processed by AGENCE PACKTORY for the purposes indicated in point 1 below, as well as for the purposes mentioned at the end of each form.

In accordance with the law “Informatique et Libertés” of January 6, 1978, as amended, and the General Data Protection Regulation (GDPR) adopted by the European Parliament on April 14, 2016, and the Moroccan law 09-08 on the protection of individuals with regard to the processing of personal data, you have the following rights, which AGENCE PACKTORY informs you about:

1. Purposes of the processing

AGENCE PACKTORY may process your Personal Information:

(a) to provide you with the information or services you have requested (notably the sending of newsletters, commercial offers, white papers, or the evaluation of your compliance level via a quiz); and/or

(b) to collect information that allows us to improve our Site, our products, and services (notably through cookies); and/or

(c) to contact you regarding various events related to AGENCE PACKTORY, including product updates and customer support.

2. Recipients

Only AGENCE PACKTORY is the recipient of your Personal Information. These, whether in individual or aggregated form, are never transmitted to a third party, notwithstanding the subcontractors to which AGENCE PACKTORY may call (you will find more information about them in point 6 below). Neither AGENCE PACKTORY nor any of its subcontractors proceed to the commercialisation of the personal data of visitors and Users of its Site.

3. Retention period

Your Personal Information is kept by AGENCE PACKTORY only for the time corresponding to the purpose of the collection as indicated in 1 above, which shall in any event not exceed 36 months.

4. Minors

By using the websites and services of Packtory, you guarantee that you are of legal age.

If you believe that we are processing data from minors, please contact us at the address mentioned in the “Contact” section below so that we can delete them if necessary.

5. Sharing and disclosure of your personal data

We may be required to disclose your personal data solely to meet your satisfaction when using our Services to internal and/or external recipients.

Internal recipients: This includes all internal staff involved in providing Packtory Services or managing your account, such as the marketing department, the sales department, the administrative and financial department.

External recipients: This includes:

Any national administrative or judicial authority requesting the disclosure of your personal data to the extent that the law requires it. This type of disclosure may be required in connection with any lawsuit, request, or investigation, government request, legal order, enforcement of legal rights, etc.

Any other person with your consent to the disclosure.

6. Technology and Individual Freedom

In accordance with the French Data Protection Act of January 6, 1978, as amended, and the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679), as well as Moroccan Law 09-08 on the protection of individuals with regard to the processing of personal data, you have the following rights:

7. Response times

AGENCE PACKTORY undertakes to respond to your access, rectification, or opposition request or any other additional information request within a reasonable period of time, which shall not exceed 1 month from the receipt of your request.

8. Transfer of data to a non-EU country

AGENCE PACKTORY informs you that the data collected via our website may be transferred and stored outside the European Union, notably in Morocco, where our head office is located.

We ensure that these data transfers are carried out in strict compliance with legal and regulatory provisions on personal data protection. More specifically:

Protection Guarantee: We have implemented appropriate safeguards to protect your personal data. This includes robust technical and organizational security measures to ensure their confidentiality, integrity, and availability.

Legal Basis: Data transfers to Morocco are governed by Moroccan law 09-08 on the protection of individuals with regard to the processing of personal data. This law ensures a level of data protection in line with the requirements of the GDPR.

Data Processing: The transferred data is processed only for the purposes described in our privacy policy and in accordance with your consent. We ensure that the data is not used for other purposes than those for which it was collected.

Data Access: Only authorized members of AGENCE PACKTORY have access to the transferred data. We limit this access to staff and subcontractors who need this information to process it on our behalf, subject to strict confidentiality obligations.

User Rights: You retain all your rights regarding your personal data, even when this data is transferred outside the European Union. You can exercise your rights of access, rectification, deletion, and opposition as described in the dedicated section of this policy.

9. Complaint to the competent authority

If you believe that AGENCE PACKTORY does not comply with its obligations regarding your Personal Information, you can file a complaint or request with a regulatory authority, namely in Morocco, the CNDP.


1. General information about cookies

When you first connect to the AGENCE PACKTORY website, you are warned by a banner at the bottom of your screen that information related to your browsing may be recorded in files called “cookies.”

Cookies allow us to personalize content and ads, provide social media features, and analyze our traffic. We also share information about the use of our site with our social media, advertising, and analytics partners who may combine it with other information you have provided to them or that they have collected from your use of their services.

Our cookie usage policy helps you understand the provisions we implement regarding navigation on our website:

The User is informed that during their visits to the site, a cookie may be automatically installed on their browser software. Cookies are small files temporarily stored on the hard drive of the User’s computer by your browser and are necessary for the use of the site https://packtory.design/.

Cookies do not contain personal information and cannot be used to identify anyone. A cookie contains a unique randomly generated identifier and is therefore anonymous. Some cookies expire at the end of the User’s visit, while others remain. The information contained in the cookies is used to improve the site https://packtory.design/. By browsing the site, the User accepts them.

However, the User must give their consent to the use of certain cookies. In the absence of acceptance, the User is informed that certain functionalities or pages may be refused. The User can deactivate these cookies through the settings within their browser software.

2. What cookies do we use?

2.1. Session cookies / technical cookies

These are temporary cookies that are erased as soon as you close your web browser. These cookies are essential for navigating certain pages of our site, registering, or ordering new services. These cookies allow us, for example, to adapt the presentation of the site to the display preferences of your terminal (language used, display resolution), remember passwords and other information related to a form you filled out on the site (registration or connection to your account).

2.2. Geolocation cookies

These cookies allow us to detect a user’s geographical location mainly by using the IP address of the connection point. In some cases, this cookie may redirect the user to a Genious Communications website corresponding to the country where they appear to be connected and display prices in the appropriate currency.

2.3. Preference cookies

These cookies allow us to adapt the presentation of the site to the display preferences of your terminal (for example: the site’s language), remember passwords and other information related to a form you filled out on the site when registering or logging into your account.

2.4. Statistical cookies

These cookies allow us to establish statistics and volumes of traffic and use of the various elements composing our site (sections and content visited, paths taken, time of visit) enabling us to improve the interest and ergonomics of our services. These cookies collect information related to the volume of traffic on our site and the use of visitors of the different elements composing our website, thus allowing us to carry out reports and improve the interest and ergonomics of our services.

Google. For more information regarding Google’s data privacy and cookies, please consult Google’s privacy policy. To opt-out, go to: https://adssettings.google.com/authenticated?hl=en#display_optout

2.5. Third-party cookies / Pixel tags

To promote our site, we use pixel tags from third parties such as Twitter, Facebook, LinkedIn, and Google.

These third parties track your navigation when your account with them is activated on the device you use to browse our site. In this case, these third parties are responsible for processing your data.

2.6. Content delivery network cookies

These cookies are used to store the user’s geographic information to serve content from servers located in the nearest data centers and thus improve the loading speed of our content. These cookies come from CloudFlare.

For more information regarding CloudFlare’s data privacy and cookies, please consult CloudFlare’s privacy policy.

3. Purposes of using cookies and similar technologies: